Terms of Service

1. Service Overview

SpinHavens ("we," "our," "us") provides social casino entertainment services exclusively for users in New Zealand. Our platform offers simulated casino games for entertainment purposes only.

2. Age Requirement

You must be at least 20 years of age to use our services. This age requirement aligns with New Zealand's casino entry age and ensures compliance with local standards.

By using our service, you represent and warrant that:

• You are 20 years of age or older
• You have the legal capacity to enter into these terms
• You are a resident of New Zealand

3. Nature of Service

Simulated Gaming Only

All games on our platform are simulated versions of traditional casino games, including but not limited to:

• Virtual slot machines
• Simulated blackjack
• Entertainment roulette

No Cash-Out or Real Prizes

Virtual chips, credits, or other in-game items have no real-world monetary value and cannot be exchanged for real money or prizes of real-world value.

Success Does Not Guarantee Real Gambling Success

Success in social casino games does not imply future success at real money gambling and should not influence real gambling decisions.

4. Responsible Play

We are committed to promoting responsible entertainment:

• We do not target minors - Our service is designed exclusively for users 20+
• Set personal limits - Monitor your play time and take regular breaks
• Entertainment focus - If gaming stops being fun, please stop playing
• Seek help if needed - If you have concerns about gambling, please contact appropriate support services

5. Geographic Scope

Our services are intended exclusively for users located in New Zealand. We do not provide services to users in other jurisdictions and do not promote offshore gambling.

6. Acceptable Use

You agree not to:

• Attempt to cheat, hack, or tamper with our games or systems
• Use automated software or bots to play games
• Create multiple accounts to circumvent limitations
• Share your account with others
• Use the service for any unlawful purpose

7. Virtual Items and In-App Purchases

Our service may offer virtual items for purchase using real currency (displayed in NZ$ where applicable):

• All virtual items have no real-world cash value
• Virtual items cannot be transferred, sold, or exchanged
• All sales are final - no refunds except as required by New Zealand consumer law
• Virtual items are for entertainment use only within our platform

8. Intellectual Property

All content, games, and materials on our platform are protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

Our service is provided "as is" for entertainment purposes only. We are not liable for any losses, damages, or claims arising from your use of our social casino games.

10. Contact and Changes

We may update these terms from time to time. Continued use of our service constitutes acceptance of updated terms.

For questions about these terms, please contact us at: legal@spinhavens.com

11. Governing Law

These terms are governed by New Zealand law and subject to the jurisdiction of New Zealand courts.